Privacy Policy

Welcome to Zuriae. Zuriae operates this store and website, including all related information, content, features, tools, and services, to provide you with an easy and considered shopping experience (the “Services”). Zuriae is powered by Shopify, which provides the platform that enables us to offer the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website, or otherwise communicate with our team. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing our Services, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described below.

Personal information we collect

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

Contact details: name, billing address, shipping address, phone number, and email address.
Financial information: payment card details, transaction details, and payment confirmations (processed securely via our payment gateways).
Account information: username, password, preferences, and settings.
Transaction information: items you view, add to your cart, purchase, return, or exchange.
Communications: information you include when reaching out to our client care team.
Device and usage information: information about your device, browser, IP address, and how you interact with or navigate our website.

How we collect your information

Directly from you: when you place an order, create an account, or contact support.
Automatically: through the use of cookies, tracking pixels, and similar technologies when you visit our site.
From our service providers and partners: including our advertising partners (such as Google) and our e-commerce platform (Shopify).

How we use your personal information

To provide and improve the Services: to process payments, fulfill orders, arrange for shipping, manage your account, and tailor your shopping experience.
Marketing and targeted advertising: we use your personal information for marketing purposes. This includes the use of Google Analytics, tracking pixels, and remarketing cookies to show you tailored Zuriae advertisements across the Google network and other online platforms based on your browsing and purchase history.
Security and fraud prevention: to authenticate your account, provide a secure checkout, and detect or investigate fraudulent activity.
Communication: to provide client support and send necessary transactional updates regarding your order.
Legal compliance: to comply with applicable laws, respond to legal processes, and enforce our terms.

How we disclose personal information

Fulfillment and logistics partners: we share strictly necessary shipping and contact details with our logistics partners and carriers to fulfill and deliver your order.
Shopify & IT providers: with Shopify and other vendors who provide payment processing, data analytics, and cloud storage on our behalf.
Advertising partners: we share data with platforms like Google to support our targeted advertising efforts. You may direct us not to share information for targeted advertising by using the opt-out links provided by those platforms or through your browser's global privacy controls.
Corporate transactions & legal obligations: in connection with a business transaction, or to comply with legal obligations, enforce our policies, and protect the rights of our users.

Relationship with Shopify

Our store is hosted by Shopify. Information you submit to us will be transmitted to and processed by Shopify to provide and improve the Services. Shopify may also use personal information collected about your interactions with our store to provide enhanced features across their merchant network. To learn more about how Shopify uses your data and your rights regarding that data, you can visit the Shopify Consumer Privacy Policy at https://privacy.shopify.com/en.

Third-party websites

Our website may contain links to external platforms. We are not responsible for the privacy practices or security of these third-party sites. We encourage you to review their specific privacy policies.

Children's data

Our Services are not intended for children, and we do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us to request its deletion.

Security and retention

While no digital platform is perfectly secure, we implement industry-standard measures to protect your data. We retain your personal information only as long as necessary to maintain your account, fulfill orders, comply with legal obligations, and resolve disputes.

Your rights and choices

Access/Know: request a copy of the personal information we hold about you.
Delete: request the deletion of your personal information.
Correct: request corrections to inaccurate information.
Opt out of targeted advertising: opt out of the processing of your personal information for targeted ads. We recognize Global Privacy Control (GPC) signals sent from your browser.
Manage communications: you may opt out of promotional emails at any time by clicking “unsubscribe” at the bottom of our emails.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request.

Changes to this Privacy Policy

We may update this policy periodically to reflect changes in our operational practices or legal requirements. The revised policy will be posted on this page with an updated date. (Last updated: June 2026)

Contact information

If you have questions about this Privacy Policy, wish to exercise your data rights, or need to lodge a complaint, please contact our team at support@zuriae.com.